Workflow Improvement
Improving your business processes begins with optimizing your standard operating procedures. This improves quality, reduces cost and reduces the lead time to deliver your products and services to your customers.
Fill out our contact form and recieve our sample workflow document via email.
What is a Workflow?
What is a workflow?
A workflow is a repeatable set of steps performed in a sequential manner over time, which enables people and systems to achieve a goal. Establishing workflows and ensuring that they are implemented effectively is a key factor in running a successful business.
You use workflows everyday in your business and personal life. Improving these workflows and standard processes and procedures increases your performance.
The Importance of Workflows.
Even large organizations struggle with their processes. A large part of the problem is a lack of documentation. You cannot improve a process without defining it as it stands now, without mapping your current procedures and then identifying process improvements.
Without documented processes and workflows, it is much harder to train people. You need a process to show new and existing employees what their responsibilities are, what the company’s expectations are and how their work fits into everyone else’s.
Many companies claim they use standard operation procedures but very few do. In reality, companies use some form of work instructions. These documents are filling a technical need for the business. Whereas true process documents drive improvements through standardized procedures that define an employee’s role and responsibilities and act as a training manual.
How Project Delivery System will improve your business processes?
- MAP out your company’s standard operating procedures into individual steps.
- DEFINE each step in the overall process and identify the decision makers.
- ASSIGN rules, durations, and logic to each task.
- ATTACH standardized files, forms, and instructions.
- AUTOMATE the entire workflow process.
We meet your managers and employee’s and develop a list of all processes as they are currently performed. We will define these procedures, offer business process improvements, eliminate redundancies, and develop deliverables and handsoffs between each task. Standard instructions and templates are perfected and the time to perform each task established.
20% Increase in Productivity
Studies show that 20% of each employee’s workday is lost time due to lack of standard processes and business workflows.
Lost time due to:
Training: Repeatedly explaining a standard procedure to a new or existing employee.
Busywork: Chasing coworkers or clients for approvals. Determining “handover” requirements.
Backtracking: Getting the full story of a problem (from scratch) before it can be solved.
Lack of clarity: Doing back-and-forth emails and chats due to vague and unstructured tasking.
Missing information: Sending forms back and forth due to problems or missing info.
Annoyed clients: Dropping the ball with clients due to uncertainty about workflow status.
Benefits of Improving your Workflow with us
- Recovers lost time in employee productivity.
- Reduces change orders, rework and errors.
- Guarantees and tracks on time delivery.
- Ensures consistent performance and quality.
- Measure key performance indicators.
- Provides a true standard operating procedure.
- Automates team communication and notifications.
- Streamlines and Organizes file systems.
- Provides consistent staff training programs.
